Hear What Our Customers Have to Say

"2016 Land Rover"

Best dealer hands down. I purchased a 2016 Land Rover Discovery in June 2020. I also purchased a warranty from an independent company at the dealership. In September 2020 the vehicle began having issues with the heat/A/C and was rejecting fuel. I contacted the warranty company (who has no direct affiliation with Fairfax Motors) about the issues. Without going into lengthy detail, the warranty company denied my repair claim that was estimated over $5600. I contacted John at Fairfax Motors in a complete panic. John personally went to bat for me with the warranty company. After many rounds John contacted me to bring my vehicle back to him. He gave me a loaner for free and personally arranged all of the repairs at his facility. Because of it being a Land Rover the parts are pricy and not easily obtained. I dropped my vehicle off approximately the 3rd week of October and it was finally complete on December 9th due to difficulties obtaining parts. John had my vehicle filled up with gas and washed when I arrived. John went above and beyond for me as a customer even though the repairs were technically not his responsibility. I live 2 1/2 away in WV. I am an RN who is currently working the Covid unit at my hospital. As you can imagine these are trying times for me and that last thing I needed on my plate was a $5600 repair. John even called me on December 10th with a courtesy call to make sure I made it home safely and that the vehicle was working as it should. I can not put in to words the sincere gratitude for John and Fairfax motors for taking such great care of me and my repairs. John did not charge me a dime. I HIGHLY recommend this dealer to everyone. This is what an honest business does for their customers. I will absolutely purchase my next vehicle from John at Fairfax Motors.
Mandi Wilt

"Great Service, Great Car"

I recently purchased a car at Fairfax Motors with the help of Faheem Malik. He did an excellent job with the purchase, answered all my questions and was very professional. There was no hard sell at all. 
Everyone I dealt with at Fairfax Motors was pleasant and beyond helpful. John Fleming helped out when Faheem could not and Andy took about an hour to show me how everything worked on the car. It was a very easy transaction and I would highly recommend them.
Diane S

"Bought my first car!!"

Faheem, Avi, John, and so many others I can't recall by names, were all so very kind, patient, and helpful in regards to helping me and my father finance my first car. They made this experience so fun and so exciting for me I wish I found them sooner!! Thank you so much guys & girls at fairfax motors!!!!
Norah Mae

"Super Helpful and Honest"

I recently was in a fender bender and Fairfax Motors was the first business I called. I was referred to Fairfax Motors by my dad, who has interacted with the dealership in the past.  He told me I had to go to Andy (the owner).  I was not let down.  Andy was honest with the estimate for my car, which was notably cheaper than a second opinion I got.  I also was having a problem with my tire, and he gave me helpful advise about how to fix it without me having to ask.

When the car was returned to me, it looked like they had replaced my whole bumper (which they didn't).  None of the previous damage was visible.  All of the repairs were done in a timely manner and I had my car back in no time.  

Four of my family members have bought cars from the dealership. They have never had any problems with any of their cars and I know that they never had any problems with the dealership or the employees.  From my experience and their testimony, I know I can safely say that they are honest, reliable, loyal, and fair in their dealings with all of their cars and customers.  It's unfortunate to see the poor (and old) reviews below because myself and my family members have never experienced that.  I will be back the next time I need something fixed with my car.
Carleigh P.

"FAIRFAX MOTORS/salesmen FAHEEM MALIK"

I have been researching cars for over a month and decided to purchase a Hyundai Genesis. 
On April 18, 2019I located the car I wanted at FAIRFAX Motors so I drove an hour and a half to FAIRFAX Virginia to see the car. Upon walking in the door I was approached by Faheem Malik, but not in your usual aggressive pushy salesmen kind of way. Mr Malik's demeanor was calm, welcoming, and helpful. We talked about the car, I told him I was paying cash and had the amount I was willing to pay. We were about a thousand dollars apart on the price and I was walking out on the deal. Mr. Malik asked if I could wait because he wanted to work with me to get me into this car. We were able to hammer a deal out, went for a test drive and by the end of the entire process I ended up feeling almost like a personal friend of 
Mr. Malik. He was so kind, professional, down to earth, and understanding. I have bought many cars and SUVs,new, used ,luxury and economy, but honestly FAIRFAX Motors and specifically
Mr Faheem Malik was the best salesman I have ever dealt with period. I would recommend him to anyone thinking of purchasing a car. Even if you are coming from another part of the country, well worth it. When I purchase another car, FAIRFAX Motors will be my ONLY STOP. Faheem Malik is the prototype of what a sales consultant should be.
TrudyLarkins

"Surprise BMW for the Mrs. "

Bought a 2016 BMW X5 hybrid as a surprise gift form my wife. My sales associate, Pauline, was delightful to work with. She is knowledgeable, patient, and not in the least bit pushy. We came to a win-win on price, trade in and a after market maintenance package. Good cars- low stress. I highly recommend this uncommon experience.
GC

"Buying experience second to none"

As a former car salesman for 25 years , I know first hand the shenanigans and double talk that occurs at a car dealership , in fact I have forgotten more tricks than most will ever know. THAT is why I chose Fairfax Motors , I knew Andy back when we first started down the road and he always impressed me with his knowledge of High-end autos , and his integrity. I trust Andy and Fairfax Motors to treat me fairly and produce a quality automobile , I have bought from him twice and have not been disappointed. They deal straight up and honestly and have quality autos for sale ...see for yourself
shmilaz

"Very Happy With Fairfax motors"

Recently bought a used Tesla. The car is awesome ! As you can imagine used cars will always have some scratches or dents. And it is expected and dealership is not responsible for it. But still Fairfax motors got them fixed for me by hiring a professional. So I am very happy and will refer to friends. thanks
Vijay Anshu

"2013 VW Passat purchase"

Everyone that my wife and I came into contact with at Fairfax Motors was very polite, and professional. Faheem Malik, the sales associate that helped us, was extremely professional and helpful, which made the entire process go very smoothly. Edward Riley the finance manager was extremely knowledgeable and patient and took the time to really help us. John Fleming was great to deal with not only in person but he was also very responsive in emails. To sum it up, Fairfax Motors made our car buying experiance a pleasure.
Tsee76

"2010 A5 Audi Convertible"

Just wanted to thank you all for taking such care of Kathy and I. We truly appreciated everything you've done from start to finish with the purchase of the car. I posted what a great place you have and the excellent service. I will continue to do business with you and recommend you to anyone looking for a vehicle.

 



Terry Metcalf and Kathy Marshall

Contact

Fairfax Motors

9909 Main St
Directions Fairfax, VA 22031

  • Sales: (877) 243-4140

Hours

  • Monday By Appointment Only 10AM-6PM
  • Tuesday By Appointment Only 10AM-6PM
  • Wednesday By Appointment Only 10AM-6PM
  • Thursday By Appointment Only 10AM-6PM
  • Friday By Appointment Only 10AM-6PM
  • Saturday By Appointment Only 10AM-6PM
  • Sunday Closed