Testimonials

Hear What Our Customers Have to Say

"1995 Jeep Wrangler"

Several weeks ago I began a search for a dream vehicle. I have always enjoyed the idea of bouncing through the countryside in a Jeep Wrangler.
I paged through CL and Ebay and the local rags- generally hoping to avoid a dealership. Lo and behold, I came upon what I thought would be the perfect vehicle at a very good price. It just happened to be represented by Fairfax Motors. I simply dreaded the prospect of slogging through back-and-forths between a slick willy salesperson and their manager.
Well, I was dead wrong.
I emailed a question or two and quickly received a call from Pauline regarding the vehicle and my interests. She, who has obviously been a professional in this field long enough to know what to do and say, gave me the lowdown and a bottom line price right up front. Pauline was succinct, knowledgeable, precise, and courteous. She invited me to come and see the vehicle.
What I thought was luck in finding one good contact that would run out once I hit the lot was, in fact, the modus operandi for the entire establishment. Pauline introduced me to Rebecca who shared a conversation about my interests and experience buying vehicles. Both listened and added suggestions as appropriate.
After a test drive we agreed on a price and time for the sale. No pressure, no demands for monetary commitment, no hassles. They had what I wanted and were willing to work with me so I could purchase it. No fuss, no muss.
Although the vehicle required a service, the company accommodated me in many ways. Fairfax Motors sealed their reputation (with me) by comping the repair costs and delivering my new Jeep to my workplace (clean and shiny, to boot).
My takeaway is this:
Honest
Courteous
Knowledgeable
Flexible
Accommodating
Eager to Please
Having never owned a new car in my life, I have been around a lot of "used car" folks (private and dealer). The team at FM are exceptional in their approach to car buying as they are customer focused. My wife and I plan to shop for her next vehicle with Pauline and Rebecca in the Fall. I highly recommend you reach out to them if you are interested in a good buying experience. Kudos to Fairfax Motors for excellent service and sales.
Steve R.

"Great Service, Great Car"

I recently purchased a car at Fairfax Motors with the help of Faheem Malik. He did an excellent job with the purchase, answered all my questions and was very professional. There was no hard sell at all. 
Everyone I dealt with at Fairfax Motors was pleasant and beyond helpful. John Fleming helped out when Faheem could not and Andy took about an hour to show me how everything worked on the car. It was a very easy transaction and I would highly recommend them.
Diane S

"Bought my first car!!"

Faheem, Avi, John, and so many others I can't recall by names, were all so very kind, patient, and helpful in regards to helping me and my father finance my first car. They made this experience so fun and so exciting for me I wish I found them sooner!! Thank you so much guys & girls at fairfax motors!!!!
Norah Mae

"Super Helpful and Honest"

I recently was in a fender bender and Fairfax Motors was the first business I called. I was referred to Fairfax Motors by my dad, who has interacted with the dealership in the past.  He told me I had to go to Andy (the owner).  I was not let down.  Andy was honest with the estimate for my car, which was notably cheaper than a second opinion I got.  I also was having a problem with my tire, and he gave me helpful advise about how to fix it without me having to ask.

When the car was returned to me, it looked like they had replaced my whole bumper (which they didn't).  None of the previous damage was visible.  All of the repairs were done in a timely manner and I had my car back in no time.  

Four of my family members have bought cars from the dealership. They have never had any problems with any of their cars and I know that they never had any problems with the dealership or the employees.  From my experience and their testimony, I know I can safely say that they are honest, reliable, loyal, and fair in their dealings with all of their cars and customers.  It's unfortunate to see the poor (and old) reviews below because myself and my family members have never experienced that.  I will be back the next time I need something fixed with my car.
Carleigh P.

"FAIRFAX MOTORS/salesmen FAHEEM MALIK"

I have been researching cars for over a month and decided to purchase a Hyundai Genesis. 
On April 18, 2019I located the car I wanted at FAIRFAX Motors so I drove an hour and a half to FAIRFAX Virginia to see the car. Upon walking in the door I was approached by Faheem Malik, but not in your usual aggressive pushy salesmen kind of way. Mr Malik's demeanor was calm, welcoming, and helpful. We talked about the car, I told him I was paying cash and had the amount I was willing to pay. We were about a thousand dollars apart on the price and I was walking out on the deal. Mr. Malik asked if I could wait because he wanted to work with me to get me into this car. We were able to hammer a deal out, went for a test drive and by the end of the entire process I ended up feeling almost like a personal friend of 
Mr. Malik. He was so kind, professional, down to earth, and understanding. I have bought many cars and SUVs,new, used ,luxury and economy, but honestly FAIRFAX Motors and specifically
Mr Faheem Malik was the best salesman I have ever dealt with period. I would recommend him to anyone thinking of purchasing a car. Even if you are coming from another part of the country, well worth it. When I purchase another car, FAIRFAX Motors will be my ONLY STOP. Faheem Malik is the prototype of what a sales consultant should be.
TrudyLarkins

"Surprise BMW for the Mrs. "

Bought a 2016 BMW X5 hybrid as a surprise gift form my wife. My sales associate, Pauline, was delightful to work with. She is knowledgeable, patient, and not in the least bit pushy. We came to a win-win on price, trade in and a after market maintenance package. Good cars- low stress. I highly recommend this uncommon experience.
GC

"2013 VW Passat purchase"

Everyone that my wife and I came into contact with at Fairfax Motors was very polite, and professional. Faheem Malik, the sales associate that helped us, was extremely professional and helpful, which made the entire process go very smoothly. Edward Riley the finance manager was extremely knowledgeable and patient and took the time to really help us. John Fleming was great to deal with not only in person but he was also very responsive in emails. To sum it up, Fairfax Motors made our car buying experiance a pleasure.
Tsee76

"2010 A5 Audi Convertible"

Just wanted to thank you all for taking such care of Kathy and I. We truly appreciated everything you've done from start to finish with the purchase of the car. I posted what a great place you have and the excellent service. I will continue to do business with you and recommend you to anyone looking for a vehicle.

 



Terry Metcalf and Kathy Marshall

"Great experience! Faheem worked to make a good deal"

Great car, great price, they even are installing heated seats to seal the deal. Also getting a rear view camera at cost. Thanks for the help Faheem!
AudiQ5

"Buying experience second to none"

As a former car salesman for 25 years , I know first hand the shenanigans and double talk that occurs at a car dealership , in fact I have forgotten more tricks than most will ever know. THAT is why I chose Fairfax Motors , I knew Andy back when we first started down the road and he always impressed me with his knowledge of High-end autos , and his integrity. I trust Andy and Fairfax Motors to treat me fairly and produce a quality automobile , I have bought from him twice and have not been disappointed. They deal straight up and honestly and have quality autos for sale ...see for yourself
shmilaz

Contact

Fairfax Motors

9909 Main St
Directions Fairfax, VA 22031

  • Sales: (877) 243-4140

Hours

  • Monday 10:00am - 7:00pm
  • Tuesday 10:00am - 7:00pm
  • Wednesday 10:00am - 7:00pm
  • Thursday 10:00am - 7:00pm
  • Friday 10:00am - 7:00pm
  • Saturday 10:00am - 6:00pm
  • Sunday Closed