Preowned

Fairfax Motors

9909 Main St
Directions Fairfax, VA 22031

  • Sales: (877) 243-4140

Testimonials

Hear What Our Customers Have to Say

"2010 A5 Audi Convertible"

Just wanted to thank you all for taking such care of Kathy and I. We truly appreciated everything you've done from start to finish with the purchase of the car. I posted what a great place you have and the excellent service. I will continue to do business with you and recommend you to anyone looking for a vehicle.

 



Terry Metcalf and Kathy Marshall

"1995 Jeep Wrangler"

Several weeks ago I began a search for a dream vehicle. I have always enjoyed the idea of bouncing through the countryside in a Jeep Wrangler.
I paged through CL and Ebay and the local rags- generally hoping to avoid a dealership. Lo and behold, I came upon what I thought would be the perfect vehicle at a very good price. It just happened to be represented by Fairfax Motors. I simply dreaded the prospect of slogging through back-and-forths between a slick willy salesperson and their manager.
Well, I was dead wrong.
I emailed a question or two and quickly received a call from Pauline regarding the vehicle and my interests. She, who has obviously been a professional in this field long enough to know what to do and say, gave me the lowdown and a bottom line price right up front. Pauline was succinct, knowledgeable, precise, and courteous. She invited me to come and see the vehicle.
What I thought was luck in finding one good contact that would run out once I hit the lot was, in fact, the modus operandi for the entire establishment. Pauline introduced me to Rebecca who shared a conversation about my interests and experience buying vehicles. Both listened and added suggestions as appropriate.
After a test drive we agreed on a price and time for the sale. No pressure, no demands for monetary commitment, no hassles. They had what I wanted and were willing to work with me so I could purchase it. No fuss, no muss.
Although the vehicle required a service, the company accommodated me in many ways. Fairfax Motors sealed their reputation (with me) by comping the repair costs and delivering my new Jeep to my workplace (clean and shiny, to boot).
My takeaway is this:
Honest
Courteous
Knowledgeable
Flexible
Accommodating
Eager to Please
Having never owned a new car in my life, I have been around a lot of "used car" folks (private and dealer). The team at FM are exceptional in their approach to car buying as they are customer focused. My wife and I plan to shop for her next vehicle with Pauline and Rebecca in the Fall. I highly recommend you reach out to them if you are interested in a good buying experience. Kudos to Fairfax Motors for excellent service and sales.
Steve R.
I recently was in a fender bender and Fairfax Motors was the first business I called. I was referred to Fairfax Motors by my dad, who has interacted with the dealership in the past.  He told me I had to go to Andy (the owner).  I was not let down.  Andy was honest with the estimate for my car, which was notably cheaper than a second opinion I got.  I also was having a problem with my tire, and he gave me helpful advise about how to fix it without me having to ask.

When the car was returned to me, it looked like they had replaced my whole bumper (which they didn't).  None of the previous damage was visible.  All of the repairs were done in a timely manner and I had my car back in no time.  

Four of my family members have bought cars from the dealership. They have never had any problems with any of their cars and I know that they never had any problems with the dealership or the employees.  From my experience and their testimony, I know I can safely say that they are honest, reliable, loyal, and fair in their dealings with all of their cars and customers.  It's unfortunate to see the poor (and old) reviews below because myself and my family members have never experienced that.  I will be back the next time I need something fixed with my car.
Carleigh P.

Contact

Fairfax Motors

9909 Main St
Directions Fairfax, VA 22031

  • Sales: (877) 243-4140

Hours

  • Monday 10:00am - 7:00pm
  • Tuesday 10:00am - 7:00pm
  • Wednesday 10:00am - 7:00pm
  • Thursday 10:00am - 7:00pm
  • Friday 10:00am - 7:00pm
  • Saturday 10:00am - 6:00pm
  • Sunday Closed